Returns & Refund Policy
Because every product is printed especially for you, our returns policy is slightly different from traditional retailers.
1. Made-to-Order Products
All items are sent for production soon after your order is placed.
For this reason we cannot accept returns due to:
• Ordering the wrong size
• Changing your mind
• Choosing the wrong colour
If you made a mistake contact us as soon as possible and we will try to rectify it but there are no guarantees.
If your order arrives damaged, defective or incorrect, please contact us within 30 days.
We’ll arrange a replacement or refund where appropriate.
2. Damaged or Incorrect Items
3. When Contacting Us
Please include:
• Order number
• Description of the issue
• Clear photographs
Approved refunds will be processed back to your original payment method.
Processing times depend on your payment provider.